I have had a totally different response from the Stewart Gold service team. On two occasions I have needed help and both times the team came up trumps! I suppose one could quibble and suggest that the various bits shouldn't have broken in the first place but any trolley takes a fair degree of hammer particularly as I play in all conditions. So I accept that the machines get a real going over and I remain delighted with mine.
I never got to try out the travel bag (stupidly ordering the wrong model) so my only angst is protecting my boot from the mud and water accumulated on the course.
I dream of a motorised, follow me machine but that's another story!
I purchased the Z3 push trolley last year and was delighted with it. Less delighted though with the travel bag, bought to keep my car boot clean. With an elasticated top, it is the most frustrating thing to get on. You have to tip the collapsed trolley upside down to get even close to getting the cover on. A very bad design. It should be zipped for easy use. I then bought the winter wheels and they have been fine.
Last week I noticed the umbrella holder was very loose and it appeared that one of the screws had come off. Not sure how, as they have locking nuts (maybe it was never there) so my husband rang Stewart Golf and they agreed to send him a replacement screw at a ridiculous cost of £5 to cover postage and packing. I was appalled with this customer service and will not recommend this brand to anyone again.
Stewart guarantee the Z3 trolley will fit any golf bag you have.
Stewart Golf redesign the push trolley with the R1.
The Stewart X9 Remote brings Bluetooth to the golf course
Congratulations to Phil Boulton who will be carry his clubs in Stewart luxury.
Compact remote controlled trolley has more power.
Popular push trolley is enhanced with range of new colours.
The trolley that does it all... but it won't come cheap
Simple and impressive budget electric trolley
An electric trolley, for less than £500!
Electronic brake system provides precise downhill control